Mada Digital ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, in compliance with international data protection regulations including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
We may collect the following types of information:
a) Personal Information You Provide:
- Name, email address, phone number, and other contact details when you subscribe, register, or communicate with us.
- Payment information if you purchase services or products.
b) Automatically Collected Information:
- IP address, browser type, operating system, pages visited, and duration of your visit.
- Cookies and similar technologies for analytics and personalization.
c) Information from Social Media & Communications:
- If you interact with our social media profiles or messaging channels (Facebook, Instagram, LinkedIn, YouTube, etc.), we may collect publicly available information and messages you send us, solely for providing our services and communications.
2. How We Use Your Information
We use the information for purposes including:
- Providing and improving our services.
- Sending updates, newsletters, promotional materials, and service announcements.
- Responding to inquiries, comments, or requests.
- Complying with legal obligations and preventing fraud or misuse.
- Analyzing website usage to improve user experience.
3. Legal Basis for Processing (GDPR)
Where applicable under GDPR, our legal basis for processing personal data includes:
- Consent: You have given clear consent for us to process your personal data for specific purposes.
- Contractual Necessity: Processing is necessary to perform a contract with you.
- Legitimate Interests: Processing is necessary for the legitimate interests of our business, provided your rights are respected.
- Legal Obligations: Compliance with applicable laws and regulations.
4. Your Rights (GDPR & CCPA)
Depending on your location, you may have the following rights:
Under GDPR (EU Residents):
- Right to access, correct, or delete your personal data.
- Right to withdraw consent at any time.
- Right to data portability.
- Right to object to processing.
- Right to lodge a complaint with a supervisory authority.
Under CCPA (California Residents):
- Right to know what personal information is collected, used, shared, or sold.
- Right to request deletion of your personal information.
- Right to opt-out of the sale of personal information.
- Right to non-discrimination for exercising your privacy rights.
To exercise any of these rights, please contact us at: info@madadigital.org
5. Sharing and Disclosure of Information
We do not sell or rent your personal information. We may share your data only in the following circumstances:
- With service providers or partners who assist in delivering our services.
- When required by law or legal process.
- To protect rights, property, or safety of Mada Digital, our users, or others.
6. Cookies and Tracking
We use cookies and similar technologies to:
- Improve website functionality and user experience.
- Analyze traffic and usage trends.
- Personalize content and marketing communications.
You can manage or disable cookies via your browser settings. Disabling cookies may affect some website features.
7. Third-Party Links
Our website may contain links to third-party websites and social media platforms. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies.
8. Data Retention
We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, or enforce agreements.
9. International Users
By using our website, you acknowledge that your data may be transferred and processed outside your country of residence, including countries with different data protection laws. We ensure appropriate safeguards are in place for such transfers.
10. Social Media Verification & Documentation
Mada Digital may verify accounts and interactions across social media platforms (Facebook, Instagram, LinkedIn, YouTube, etc.) to:
- Confirm user identity and engagement.
- Ensure compliance with platform rules.
- Maintain accurate documentation for communications and service delivery.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage users to review this page periodically.